Shipping policy

Shipping Policy

We are committed to delivering your order as quickly and efficiently as possible.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. During periods of high demand, such as Black Friday, holiday seasons, or limited edition launches, processing times may take slightly longer.

Shipping Time

Once shipped, orders are usually delivered within 8–12 business days, depending on the destination and local carrier operations.

Please note that delivery times are estimates, not guarantees, and may vary due to factors beyond our control, including customs clearance, weather conditions, carrier delays, or peak seasonal demand.

Tracking Information

All orders include tracking information, which will be sent to the email address provided at checkout once the order has been dispatched. Tracking updates may take 24–48 hours to appear in the carrier’s system after shipment.

Delays

While we do our best to meet estimated delivery times, shipping delays can occur, especially during high-volume periods. These delays do not constitute grounds for chargebacks or automatic refunds while the order is in transit.

Lost or Delayed Packages

If your package appears delayed or hasn’t updated for an extended period, please contact our support team. We will investigate the issue and work with the carrier to resolve it as quickly as possible.

Contact

If you have any questions about shipping, please contact us at support@kvicco.com